Poncha Springs, CO| +909.840.5375| hramirez@buenavistaco.gov | LinkedIn

PROFILE

Friendly and results-oriented professional with 6+ years of experience in public-facing roles, specializing in administration, event management, and program planning. Passionate about building relationships with a focus on creating positive, lasting experiences.

KEY SKILLS

  • Data Analysis 

  • Project Management

  • Budget Management

  • Fundraising and Outreach

  • Office Administration 

  • Salesforce, Microsoft, & Google Applications

EDUCATION

Bachelor of Arts, Literary Journalism : University of California, Irvine 

EXPERIENCE

Wood’s High Mountain Distillery, Assistant Bookkeeper Salida, CO/ United States: August 2025 – Present

  • Assist with recording financial transactions to support accurate bookkeeping.

  • Maintain financial records by entering weekly transactions, expenses, and income into accounting systems.

Town of Buena Vista, Recreation Program Assistant Buena Vista, CO/ United States: June 2025 – Present

  • Manage recreational program planning, ensuring smooth operations from backend data management in ActiveNet to front-facing customer service and participant engagement throughout program delivery.

  • Responsible for communication with participants and families via email and phone, ensuring accurate information and timely support.

  • Assist with setup and takedown of meetings and events at the Community Center, including Board of Trustees (BOT) and Recreation Advisory Board (RAB) meetings.

Conour Animal Shelter, Volunteer                                                           Monte Vista, CO/ United States: February 2025 – Present

  • Facilitate socialization activities to help dogs build trust with humans and interact safely with other animals.

  • Lead structured walks and enrichment sessions to support physical health and reduce kennel-related stress.

  • Clean and sanitize kennels regularly, ensuring a safe, hygienic environment that meets animal welfare standards.

  • Assist with weekly facility maintenance, helping create a welcoming and functional space for staff, volunteers,

    and potential adopters.

AmeriCorps, Program Creator                                                                     Monte Vista, CO/ United States: January 2025 – Present

  • Provide academic support, mentorship, and enrichment activities for students. Recently, students engaged in a

    homemade paper activity to learn about recycling basics and develop an appreciation for where classroom resources come from.

  • Lead outdoor education, environmental stewardship, and team-building experiences. A few activities include hiking trips to nearby trails and a chick-hatching project to observe real-time development.

  • Develop and maintain relationships and communication with local schools and businesses.

  • Engage in professional development, leadership retreats, and training opportunities.

Sender One, Community Coordinator                                               Santa Ana, CA/ United States: June 2024 – December 2024

  • Organized climbing competitions and outreach programs, including a collaboration with Sender One and OC Girls Active Club, attracting over 60 new gym visitors.

  • Oversaw staff training and scheduling for events, while conducting monthly analyses of metrics to improve event execution and address operational challenges.

  • Managed company software (Rock Gym Pro) for event data that informed budget allocation, ensuring efficient resource distribution for recurring events.

  • Created targeted marketing materials for programs like ‘Member of the Month,’ increasing participation from 2 to 24 votes within two months.

  • Established relationships with companies such as Rivian and Evolv, planning for their sponsorship of a December competition to enhance community engagement.

Sender One, Climbing Coach                                                     Santa Ana, CA/ United States: December 2023 – December 2024

  • Led youth climbing programs, focusing on skill development, safety, and teamwork.

  • Organized community events, such as hosted meetups and social gatherings, to engage members and promote

    camaraderie.

  • Developed relationships with members to expand participation in youth climbing programs.

    Gathered feedback from youth program participants to evaluate program effectiveness and identify areas for improvement.

  • Collaborated with staff members to develop innovative ways of teaching various concepts related to rock climbing.

American Campus Communities, Community Assistant                              Irvine, CA/ United States: April 2023 – June 2024

  • Facilitated the creation and maintenance of a positive living environment, and fostered a sense of community among residents.

  • Planned and implemented resident programs and activities that promote engagement, education, and social interaction.

  • Assisted with administrative tasks, including preparing incident reports, maintaining resident records, and coordinating communication with residents and staff.

  • Built and maintained positive relationships with residents, university staff, and community members, also, fostered a collaborative environment.

  • Served as a resource and mentor for residents, and provided guidance on academic, personal, and social matters.

Redline Detection, Marketing Assistant                                                            Orange, CA/ United States: June 2022 – June 2023

  • Oversaw the development of engaging content, including promotional materials, blog posts, and social media content that showcases aftermarket products and brand values effectively.

  • Conducted in-depth market analysis to identify content trends, customer preferences, and competitive positioning, informing targeted marketing campaigns.

  • Enhanced the company’s online presence through SEO, email marketing, and social media strategies, aimed at driving traffic and generating leads.

  • Engaged with customers to gather feedback and insights, informing product development to meet their needs.

  • Collaborated with the team to devise new methods of generating interest and participation in future marketing campaigns.